Inlits

Last Updated: June 15, 2025

Thank you for choosing Inlits. We value your satisfaction and strive to provide the best possible experience with our digital content and services. This Refund & Return Policy outlines our guidelines for refunds and returns.

1. Digital Content Purchases

1.1 E-Books and Digital Publications

Due to the nature of digital products, all purchases of e-books and digital publications are generally final and non-refundable once the content has been accessed or downloaded. However, we understand that issues may arise, and we evaluate refund requests on a case-by-case basis under the following circumstances:

Technical issues that prevent access to or proper functioning of the purchased content
Accidental purchase (if reported within 24 hours and the content has not been accessed)
Content significantly different from description

1.2 Audiobooks

Refunds for audiobooks follow similar guidelines as e-books. If you experience technical issues that prevent you from accessing or properly using an audiobook, please contact our support team within 7 days of purchase.

2. Subscription Services

2.1 Monthly and Annual Subscriptions

For subscription-based services:

You may cancel your subscription at any time through your account settings.
Cancellation will take effect at the end of your current billing period.
We do not provide partial refunds for unused portions of your subscription period.

2.2 Free Trial Conversions

If you signed up for a free trial that converted to a paid subscription:

You will not be eligible for a refund if you fail to cancel before the trial period ends.
It is your responsibility to cancel before the trial period expires if you do not wish to continue with a paid subscription.

3. Creator Services and Sessions

For scheduled sessions with creators:

Cancellations made more than 48 hours before the scheduled session are eligible for a full refund.
Cancellations made between 24-48 hours before the scheduled session are eligible for a 50% refund.
Cancellations made less than 24 hours before the scheduled session are not eligible for a refund.
If a creator cancels a session, you will receive a full refund or the option to reschedule.

4. How to Request a Refund

To request a refund, please contact our support team at support@inlits.com with the following information:

Your account email address
Date of purchase
Item(s) purchased
Reason for refund request
Order number or transaction ID (if available)

We will review your request and respond within 3-5 business days.

5. Refund Processing

If your refund request is approved:

Refunds will be processed using the original payment method used for the purchase.
Depending on your payment provider, it may take 5-10 business days for the refund to appear in your account.
Any applicable taxes and fees may be non-refundable.

6. Exceptions

We reserve the right to make exceptions to this policy at our discretion. Repeated refund requests from the same customer may be declined.

7. Changes to This Policy

We may update this Refund & Return Policy from time to time. The most current version will be posted on our website with the effective date.

8. Contact Us

If you have any questions about our Refund & Return Policy, please contact us at:

Email: support@inlits.com
Address: 123 Learning Street, Knowledge City, KN 12345, United States